1. Processing Time

Orders are typically processed within 1–3 business days after payment is confirmed. Orders placed on weekends or holidays will be processed on the next business day.
You will receive a confirmation email once your order has been shipped.

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2. Shipping Locations

We currently ship within the United States.
International shipping may be offered in the future—please check back for updates or contact us for inquiries.

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3. Shipping Methods and Delivery Time

We use trusted carriers such as USPS, UPS, or FedEx to deliver your order safely and promptly.
Estimated delivery times:

• Standard Shipping: 3–7 business days

• Expedited Shipping: 2–3 business days

Please note that delivery times may vary depending on carrier schedules, weather conditions, or peak shipping periods.

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4. Shipping Fees

Shipping costs are calculated at checkout based on your location and chosen delivery method.
From time to time, we may offer free shipping promotions — details will be displayed on our website.

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5. Order Tracking

Once your order has shipped, you will receive an email with your tracking number and carrier information.
You can use this information to track your shipment directly on the carrier’s website.

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6. Address Accuracy

Please ensure that all shipping information is accurate before submitting your order.
We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping addresses.

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7. Damaged or Lost Packages

If your package arrives damaged or is lost in transit, please contact us immediately at support@herbali.life.
We will work with the carrier to resolve the issue and arrange for a replacement or refund if applicable.

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8. Contact Us

If you have any questions about shipping or delivery, please contact us:
support@herbali.life
https://herbali.life